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Employee Relations Manager

What does an Employee Relations Manager do?

The Employee Relations Manager oversees and manages a range of HR policies that affect people at work.

These usually relate to: performance management, absence management, grievance procedures, maternity/paternity leave, working conditions and equal opportunities.

The ER Manager willwork closely with in-house lawyers, with the wider Human Resources community and with clients to deliver a fair, consistent ER service, both minimising risk to the business but reacting to the business needs.

Key Responsibilities of the Employee Relations Manager:

  • Liaison with internal and external legal providers to achieve successful agreements
  • Provide advice on complex ER issues
  • Provide advice and support on business restructuring programmes
  • Develop policies and training for managers and the business
  • Responding to complex queries and managing all aspects of issues across the employee lifecycle such as disciplinaries, performance management processes, redundancies, TUPE and will support the HR managers with ER projects within their client areas 
  • You will be a champion on all ER knowledge and policy development, understanding changes in legislation and implementing them within the firm 
  • Liaison with external bodies, work to improve all policies, staying up to date in market trends
  • You will also develop process improvements for all aspects of the employee relations team, monitoring efficiency and effectiveness of the team.

Skills Required/Desired:

  • CIPD qualified
  • An in depth knowledge of UK employment law
  • Practical experience in managing complex ER cases, including redundancies, restructures, disciplinary and grievance cases and complex case management
  • A confident and experience negotiator and communicator
  • You will be confident, highly professional and have strong influencing, communication and team working skills
  • Experience of people management

Personal Attributes:

  • Ability to work well under pressure
  • Ability to demonstrate presence and credibility within the organisation
  • Ability to communicate effectively with people at all levels